One of the problems facing organizations is creating and sustaining a culture that develops and embraces sound problem-solving and decision-making abilities and skills. When a problem occurs in an organization, management and leadership are quick to "run with solutions." An all too familiar situation is when an organization has identified a problem and quickly starts brainstorming solutions to address it without first understanding how, where, and why the problem occurred. When this happens the situation is dangerous because these "solutions" are based on pre-assumptions and pre-biases of what went wrong. Consequently, organizations end up implementing a solution that might or might not effectively and appropriately address the root of the problem. This could result in a waste of organizational resources and a decrease in individual, group, process, and/or organizational performance. Without properly diagnosing the root of the problems and implementing interventions that appropriately addresses them the company gets "stuck" in a dangerous cycle of perpetually being in a re-active state. Organizations need to take the time to thoroughly diagnose problems for sound decision-making and develop solutions that are evidence based. By doing so, the gains will be long-term instead of just short-term. Organizations need to focus on developing these problems-solving and sound decision making abilities and skills to employees at all levels. By doing so, leaders develop a culture that values continuous improvement efforts, empowers their employees to address performance gaps without fear of retaliation, and builds the foundation to be able to pro-actively address problems.